Follow this checklist to stop these prints: HP encountered an error while trying to scan your product. Not sure which drivers to choose? Select the desired files and choose ‘Download files’ to start a batch download. This process can take several minutes depending on the number of warranties being checked.

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HP Scanjet – Scanners not supported in Windows 8 or Windows 8.1

To see if your product is still under warranty, go to the warranty check website http: You might damage the product if the cartridges are not in the dock when you try to remove them. HP is compiling your results. This page requires Javascript. Correcting error messages that appear after changing a cartridge.

This page requires Javascript. HP has scanned your product but currently has no suggestions for driver updates.

Select your desired files and a list of links will 410c0 sent by email. This page requires Javascript. This could take up to 3 minutes, depending on your computer and connection speed. I don’t see my operating system.


This tool applies to Microsoft Windows PC’s only. If the message is still displayed after a few seconds, remove the ink cartridge again.

Operating System – Windows 7, Windows 8, Windows 8. Plugging the product directly into a wall outlet can eliminate any potential power deficiencies that could cause an alignment failure. Reset and relocate the product A power reset drains power from the product and returns the product to the same settings after restarting.

The Virtual Agent is currently unavailable. HP 28 tri-color cartridge 8 ml. HP 57 tri-color cartridge 17 ml.

How does HP install software and gather data? Load the correct type of paper Colored, photo, or used paper can cause the alignment to fail.

See your browser’s documentation for specific instructions.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Select from the products you own. Please verify your product is powered on and connected, then try again in a few minutes. Service or replace photsomart HP product if you completed all preceding steps. The list of recommended drivers for your product has not changed since the last time you visited this page. Phofosmart encountered an error while trying to scan your product. Removing the cartridge tape.


HP Scanjet – Scanners not supported in Windows 7 | HP® Customer Support

Right-click your printer icon, and then choose Properties. The print cartridge carriage will move to the right for access. Estimated Ink Level window. See Figure 6 Each contact is very small and shaped like a rounded square.

HP Scanjet – Scanners not supported in Windows 10 | HP® Customer Support

Email list of drivers. HP encountered an error while trying to scan your product. Modify your browser’s settings to allow Javascript to execute.